Captions missing or wrong

Vidler makes captions and a transcript for every video while it processes. While it works, you see Creating captions… above the player. A video counts as ready once it has been converted and captioned, so captions are usually there when the video first plays.

Captions failed

If speech-to-text doesn't finish, the video still plays, and anyone who can edit it sees Captions failed above the player: "Speech-to-text didn't finish, so this video has no captions or transcript yet."

1. Open the video.
2. Click Retry captions.
3. The video processes again. Captions and the transcript appear when it's done.

You can retry up to six times an hour for each video.

The video has no speech

There's nothing to caption when a video was recorded with the microphone off ("Recording without your voice." in the recorder) or nobody speaks in it. The side panel then says No speech detected in this video. and the Transcript tab doesn't appear.

Captions are in the wrong language

Vidler detects the spoken language from the first seconds of audio. If it picks the wrong one, the captions may come out garbled or in another language.

1. Open the video and go to the Transcript tab.
2. Click Spoken language.
3. Pick the language people speak, or Detect automatically.
4. Click Regenerate transcript.

Some words are wrong

1. In the Transcript tab, click Correct transcript.
2. Edit a line and press Enter to save it. Esc undoes the line.
3. Click Done.

Captions follow your corrections. To undo them all, choose Revert to the original transcript.

Viewers can't see captions

The captions button in the player (Turn on captions, or press A) only appears once a video has captions. To show captions from the start, open the video's Settings tab and turn on Captions on by default under Playback. If viewers can't read the transcript, check that Transcript is on under Content in the same tab.

Related

• Captions and transcripts
• Edit by transcript
• Video stuck processing or failed