Contact support
Most answers are in the help centre. If yours isn’t, email the support team.
Email support
Include these so the team can help on the first reply
- The link to the video, screenshot or page, if there is one.
- What you did, what you expected and what happened instead, with any error message word for word.
- Your browser and its version, and your operating system. For recording problems, say whether you used the browser, the Chrome extension or your phone.
- The email address you sign in with and your workspace’s name.
Never send passwords, API keys or two-factor codes. Support never asks for them.
Report abuse or content
To report a video, screenshot, folder or playlist that breaks the rules, including intimate images shared without consent, use Report content. You don’t need an account.
Security and privacy
Report a security issue to security@refari.co. For privacy and data requests, write to privacy@refari.co. More in the trust centre.