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Keep your account and workspace secure

Change your password, turn on two-factor authentication, sign out other devices, set sign-in rules for your whole workspace, or delete your account.

On this page
  1. Change your password
  2. Turn on two-factor authentication
  3. Sign out other devices
  4. Set sign-in rules for the workspace
  5. Your data
  6. Delete your account

Your own security settings are in Settings → Security. Owners and admins also set sign-in rules that apply to everyone in the workspace.

Change your password

  1. Go to Settings → Security.
  2. Under Password, enter your Current password and a New password of at least 8 characters, then confirm it.
  3. Click Change password.

Changing your password signs you out on your other devices. Forgotten it? Click Email me a reset link. If you sign in with Google or an email link, click Email me a link under Add a password to set one.

Turn on two-factor authentication

  1. Under Two-factor authentication, click Set up two-factor.
  2. Scan the QR code with an authenticator app, such as 1Password, Google Authenticator or Authy. Can't scan it? Copy the key instead.
  3. Enter the 6-digit code the app shows, then click Turn on.
  4. Click Copy codes or Download to save your recovery codes, then click Done. Each code signs you in once if you lose your phone.

To replace your recovery codes, click New recovery codes. To stop using two-factor, click Turn off.

Sign out other devices

Where you're signed in lists your browsers, phones and the Chrome extension. Click Sign out next to one, Sign out other sessions, or Sign out everywhere.

Set sign-in rules for the workspace

Owners and admins set these in Settings → Identity under Sign-in rules. They apply on each person's next request, not just their next sign-in.

RuleWhat it does
Session lengthHow long people stay signed in before Vidler asks again. The default is 30 days, renewed while used
Sign out after inactivityEnds sessions nobody has used for a set time
Require two-factor authenticationPeople who sign in with a password, an email link or Google must turn it on before they can use the workspace. Single sign-on users are exempt
Only allow these networksOnly the IP addresses or ranges you list can open the workspace

When two-factor is required, people who haven't set it up are taken to Settings → Security until they do.

Your data

Under Your data, click Download ZIP or Download as JSON for a copy of your profile, settings, video details, transcripts, comments and more. Video files download from each video's page.

Delete your account

  1. Download anything you want to keep first, as above.
  2. In Settings → Security, under Danger zone, click Delete account.
  3. Type delete, then click Delete account.

This can't be undone, and it signs you out everywhere. Videos you recorded in shared workspaces move to the workspace owner, so your team keeps them. Workspaces where you're the only member are deleted with all their videos.

If you're the only owner of a workspace that has other members, make another member an owner in Settings → Members first, or remove the other members.

Keep your account and workspace secure · Help · Vidler