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Report and review content

How anyone can report a video, what happens next, and how owners and admins review reports in the admin console.

On this page
  1. Report something
  2. Review reports as an admin
  3. If your content is reported

Anyone can report a Vidler video, screenshot, folder or playlist, with or without an account. Owners and admins then review reports about their workspace's content in the admin console.

Report something

  • Watch page: choose Report video… from the More actions menu.
  • Screenshot: click the flag button, Report screenshot.
  • Shared folder or playlist: click Report at the bottom of the page.
  • Embedded video: click the flag in the corner. It opens the report form on Vidler.
  • Anywhere else: go to vidler.ai/report and paste the link.

Pick the closest reason, add details, and send. You get a reference like R-4K7Q-M2XD. Give an email to hear the outcome. The owner is never told who reported.

ReasonWhat happens
Intimate image shared without consentHidden at once if you can open it. Vidler decides within 48 hours and removes known copies. Needs your email, a statement and your full name as a signature
Child safetyHidden at once if you can open it, and reviewed by Vidler's trust and safety team within 48 hours. Needs a short description of what you saw
Harassment or bullying, Violence or threats, Spam, scam or fraud, Copyright, Something elseReviewed within 7 days

Review reports as an admin

When someone reports your workspace's content, owners and admins get an email and the report appears in Admin console → Reports. For a child safety report, admins other than the uploader only hear that the item is on hold, not why. Filter by Open or Closed, and All reasons or Urgent. Each card shows the reason, when it's due, and the item's state.

ActionWhat it does
RestrictOnly the owner and workspace admins can open the item
Remove video… (or screenshot, folder, playlist)Takes the item down, with copies made from it. The owner and reporter are told
Notify owner…Emails the owner a message from Vidler
Dismiss…Leaves the item up. The reporter is told it was reviewed
Restore…Puts a restricted or removed item back to its own sharing settings
Accept appeal…, Deny appeal…Decides an owner's appeal

Some actions are limited, and the card says why:

  • Only Vidler's trust and safety team can dismiss or restore an intimate image or child safety report. Admins can restrict or remove.
  • While an item has an open or decided intimate image or child safety report, only Vidler can restore it, whichever report you open.
  • Nobody reviews a report about their own upload, except to remove it.
  • Admins don't see who reported.

If your content is reported

While your item is hidden or restricted, a notice on its page tells you why. Its links, embeds and previews don't work for anyone else. You get an email at each step. Click Appeal… to ask once for a different reviewer to look at the decision.

Report and review content · Help · Vidler